Water Damage, Better Call SERVPRO!
Our office inundated with storm water.
Water Damage, Better Call SERVPRO!
In the recent heavy rain storms, everyone can be affected. As a mater of fact, this is our office on Monday. Needless to say, we know someone in the business and the water was quickly extracted and drying equipment set.
We are responding as quickly to the water damage calls in Eastern Iowa, SW Wisconsin and NW Illinois, as we can. If you have spoken with someone at our office and have been told that you are on our list, we will get to you as soon as possible.
New Insurance CE Classes - Sept 11, 2018
Sign up now!
SERVPRO of Dubuque Insurance CE Classes
SERVPRO of Dubuque is hosting another round of CE classes at our office on September 11, 2018.
The morning class 21st Century Ethics will begin promptly at 9:00 AM and run until Lunch
3 Ethics CE credits, Iowa, Wisconsin and Illinois
The afternoon class Essentials of Legal Liability and Insured Status will begin after lunch at 1:00 PM and finish at 5:00 PM
4 CE credits, Iowa, Wisconsin and Illinois
Date: 09/11/2018 (Tue.)
Location: 10479 Timothy St Dubuque, IA 52003
Click on the link to signup:
Mold Exposure and it's effects: CIRS
Example of Significant Mold related to water damage
SERVPRO of Dubuque recently received a call from a customer whose daughter was diagnosed with CIRS and was concerned about the air quality in her home and how it might affect her daughter. She was interested in our knowledge of “Small Particle Cleaning, a new paradigm in cleaning.
As always, neither SERVPRO of Dubuque nor our mold consultant MB Mold & Air Quality Testing, cannot and will not offer any health related advice. We encourage all of our clients to contact their health care professional for any and all questions about their individual health and wellness.
The level of detail that this customer’s questions contained, it was obvious that she had spent a lot of her time researching this topic that we knew very little about. After extensive research as well as contacting the expert that handles most of our training needs, Ian Cull, PE, CIH of Indoor Sciences. We found out that a very small percentage of IEPs and remediators even know about CIRS and “Small particle cleaning”.
Although this process is relatively unknown at the current time, it appears that this new cleaning process is gaining traction and attention amongst the health care professionals in this specific field. We just wanted to share some of the information we have found and expose our customer base to this information.
SERVPRO of Dubuque and MB Mold & Air Quality Testing will continue to expand our knowledge in this emerging field as well an any other new techniques that might help us better service our customers.
The following information was found on www.mold-advisor.com, a resource that we use and recommend to our clients.
Chronic Inflammatory Response Syndrome
Chronic inflammatory response syndrome (CIRS) is a serious, multi-symptom illness that negatively impacts more than one system in the body. Most often is it caused by exposure to harmful biotoxins or neurotoxins in our environment. These toxins may be caused by:
- Mold in the home.
- Pfiesteria – Microscopic organism that produces toxins known to cause large fish kills.
- Cyanobacteria – Commonly found in lakes and rivers.
- Lyme disease – Transmitted by tick bites.
- Poisonous spider bites.
- Ciguatera – A toxin affecting reef fish that are often consumed by humans.
The effects of this inflammatory syndrome vary depending on the person and their experience. However, the respiratory, neurological, psychological, and gastrointestinal symptoms can be life-changing, no matter the source, which is why it is essential to know the signs and see your doctor if you think you have it. Remember, mold allergies are not the same as mold illness, so it is critical to determine the reason for your symptoms. If you recently had flooding in your home or the interior of your household has been humid, you will also want to determine if your symptoms of CIRS are being caused by exposure to mold in your home.
What Are the Symptoms of Chronic Inflammatory Response Syndrome (CIRS)?
Since this syndrome can develop in our bodies from multiple biological sources, different acute indicators may arise in different people. Whether it results from eating contaminated food, breathing in mold or something else, there are a few general and more common symptoms to watch out for.
The general symptoms of CIRS may include:
- Fatigue and/or general malaise
- Nausea and/or vomiting
- Joint and/or muscle pain
- Stomach pain
- Shortness of breath
- Nasal and/or sinus problems
- Eye irritation
- Sensitive skin
Characteristics of CIRS From Mold Exposure
It is important to know that the effects of chronic inflammatory response syndrome from mold exposure will present itself differently than if it was caused by something else, such as a spider bite, a burn or lyme disease. In fact, when a person develops this syndrome due to mold exposure specifically, they will usually experience some of these symptoms, in addition to those mentioned above:
These symptoms are also typical signs of illnesses like influenza, indoor and outdoor allergies, and the common cold, so it is important to see your physician if you have them.
Seeing a Doctor for CIRS
If you have any of the above symptoms of CIRS, see a doctor right away. It is critical to seek medical advice as soon as possible, because unlike dealing with the flu or a cold, the effects of chronic inflammatory response syndrome may not go away. In fact, ignoring the acute effects of the disease can lead to the development of chronic illness, which can significantly affect your quality of life.
Over time, the chronic effects of CIRS can lead to:
- Light sensitivity
- Memory problems
- Disorientation and/or confusion
- Mood dysregulation
- Body temperature dysregulation
- Night sweating
- Muscle weakness
- Frequent urination
- Static shocks
- Increased thirst
- Hair loss
- Appetite changes
- Metallic taste
The chronic symptoms of CIRS are alarming and could have a significant impact on your health. Therefore, it is not only important to treat your symptoms, but to also determine their cause as soon as possible. Make an appointment with your doctor to review how you are feeling. At your visit, your doctor will perform a medical exam, as well as discuss your health history for illnesses that cause CIRS and other forms of inflammation. They may also ask you if your immediate family members currently have or have ever had a condition like Lyme disease or cancer. In most cases, they will want a blood test to see if your body is reacting to inflammation. They will look for other reasons for your symptoms, including diabetes mellitus, liver disease, renal disease, and several autoimmune illnesses. They will also talk to you about your diet and home environment to determine if the cause is external.
Talk to your doctor about the chances that the toxicity is coming from your home or what you eat. Whether you need to eliminate recluse spiders from your attic, treat your lyme disease, or remove mold from your bathroom ceiling, stopping the reason for your CIRS at the source can improve your medical prognosis and ensure no one else in your family develops the illness. It can also help rule out other types of disease.
Checking Your Home for Signs of Mold
No matter the cause, chronic inflammatory response syndrome is a severe illness with lasting consequences. In many cases, it does develop as a result of toxic mold exposure, which is why it is important to have your home checked if you or your doctor think mold may be causing your symptoms. A professional mold inspection completed by an experienced technician will determine if mold is present, and they will let you know what needs to be done to safely remove it.
Contact SERVPRO of Dubuque and/or our mold consultant MB Mold & Air Quality Testing if you have further questions or would like testing done in your home.
Great things come in small packages! Desiccant
Our new toy! Phoenix D385 portable desiccant dehumidifier.
If you have not followed them, I have posted a few blogs here on SERVPRO of Dubuque’s website about our amazing Titan 5000 Hybrid Desiccant dehumidifier, there is a recap further below.
But first I wanted to talk about a new addition to our stable of equipment that we utilize to help our customers with their water damage issues. The Phoenix D385 Portable Desiccant Dehumidifier! This machine which is about the size of our LGR (low grain refrigerant) dehumidifiers that we use every day, runs off the building power. It is a specialized piece of drying equipment that produces extremely dry air and can do so in a much larger range of temperature conditions than a standard LGR. This machine can be very effective for drying stubborn, low evaporation materials such as ceramic tile & hardwood floors, plaster, brick and concrete.
As powerful as the 5000 CFM Titan is, the new D385 allows for a much more focused drying effort. We are excited about this new addition and how it will allow SERVPRO of Dubuque to even better service our customers!
Titan 5000 CFM Desiccant
Desiccant dehumidifiers are commercial dehumidifying machines that utilize a solid material to absorb large amounts of moisture from the surrounding air and then displacing this moisture with heat. They are capable of getting large areas much dryer, more quickly than more common LGR (Low Grain Refrigerant) machines Desiccants are commonly used for large commercial and institutional buildings that have experienced a water damage loss of some type.
Desiccant dehumidifiers have been around for many years. Normally, the desiccant is a large box that is powered by a separate diesel electric generator. Commonly the two units travel together on a large flatbed trailer similar to a semi-trailer. These units are very large, very loud and burn a large volume of diesel fuel per day.
Our Titan Desiccant is an amazing piece of modern technology. This high efficiency unit is smaller, more portable, whisper quiet and extremely fuel efficient compared to other 5000 CFM units . Instead of two separate machines, the Titan has an internal 35KW diesel generator. Because the generator is fully enclosed in the sound insulated body, it is 60% quieter than competing units.
Previously desiccants were only used on commercial and industrial properties due to their large size and excessively loud noise levels. The Titan 5000 is perfect for large residential, habitational or institutional properties because of its low noise levels, plus it is small and maneuverable enough to fit into a driveway or parking stall.
Does Your Business Have an Emergency Plan?
Call us for a no cost ERP
Did you know that almost 70% of businesses that don’t have an emergency plan in place, when are shut down due to a “significant disaster” never reopen?
Most of the numbers identifying the effects of storm damage from 2017 have not been released yet, but they are expected coincide with that data as well.
The SERVPRO Emergency READY Profile (ERP) will help ensure you are prepared for a disaster.
In the event of an emergency, the ERP can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contacts, shut-off valve location and priority areas. The ERP also establishes SERVPRO of Dubuque as your disaster mitigation and restoration provider, giving you access to over 45 years of Experience and a System more than 1,700 locations strong. The ERP is a no-cost assessment; all it requires is a little time investment, making it a great value that could save you time and money in the future. By utilizing the free SERVPRO READY App, this information is stored electronically and can be accessed using your mobile device, putting help at your fingertips.
Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood. Having a plan in place may help minimize the amount of time that your business is inactive and helps get you back into your building more quickly following a disaster. Don’t wait until disaster strikes, resolve to be READY. Contact our SERVPRO of Dubuque Marketing Representative, Ken Shannon, and make an appointment to establish your Emergency READY Profile.
Workplace Indoor Air Quality (IAQ)
Air Quality Samples being collected.
Has the Indoor Air Quality (IAQ) of your commercial building ever been tested?
According to the EPA on their website, EPA.gov:
Indoor air quality is a major concern to businesses, building managers, tenants and employees because it can impact the health, comfort, well being and productivity of building occupants.
Most Americans spend up to 90% of their time indoors and many spend most of their working hours in an office environment. Studies conducted by the U.S. Environmental Protection Agency (EPA) and others show that indoor environments sometimes can have levels of pollutants that are actually higher than levels found outside.
Pollutants in our indoor environment can increase the risk of illness. Several studies by EPA, states, and independent scientific panels have consistently ranked indoor air pollution as an important environmental health problem. While most buildings do not have severe indoor air quality problems, even well-run buildings can sometimes experience episodes of poor indoor air quality.
A 1989 EPA Report to Congress concluded that improved indoor air quality can result in higher productivity and fewer lost work days. EPA estimates that poor indoor air may cost the nation tens of billions of dollars each year in lost productivity and medical care.
There are three main strategies to controlling IAQ.
1. Managing pollutant sources. This is done by simply eliminating pollutants if possible, by setting physical barriers (containment), by managing air flow with pressure differentials or by timing the necessary release of pollutants to coincide with times when the building is not occupied.
2. Diluting pollutants and remove them through ventilation.
3. Using filtration to clean the air of pollutants.
SERVPRO of Dubuque uses all of these methods during the mold remediation process. If there are other IAQ concerns in a building, we often refer to our sister company, MB Mold & Air Quality Testing. The CIE's (Council Certified Indoor Environmentalists) at MB Mold & Indoor Air Quality Testing specialize in Mold, Methamphetamine Residue, Allergens and VOC's (Volatile Organic Compounds). They can assess IAQ issues and recommend resolutions.
Stationary Drying Chamber and Mobile Drying Chamber
As spring rains and potential flooding approaches, have a plan in place to restore your business records.
SERVPRO of Dubuque is one of the industry leaders in restoring and salvaging water damaged documents, books, photos, microfilm, microfiches, X-rays, audio/video tapes and other materials by using state-of-the-art vacuum freeze drying technology.
Document Response Team - We have an experienced and trained HIPAA certified team ready to mobilize for on-site pack out, pickup and transportation of your wet or damaged documents.
Water Damaged items that can be salvaged using vacuum freeze-drying:
- Books and manuscripts: coated papers, maps, parchment, pulp paper, drafting linens, text books, reference books, manuals
- Business/Personal records and documents: legal/bank/company files, patient and medical records, x-rays, engineering and architectural plans and drawings, catalogues, reference materials, certificates, contracts, passports, transcripts, tax records
- Historical and collectible items: archival documents, rare documents, maps, stamp collections, money collections
- Keepsakes: photographs, leather and hide items, newspaper articles, recipe books, cards, scrapbooks, baby books, wedding albums, yearbooks, baskets, awards & achievements
- Textiles: embroidery and needlework, silks, tapestries, flags
- Artwork: acrylic paintings, linen drawings, water colors
Mobile Document Restoration
We have access to one of the only portable document restoration equipment in the industry. In the event that you have a project where the documents are legally required to remain onsite, we can accommodate.
Additional Document Services Available
- Secure Document Destruction
- Gamma Irradiation.
- Document Cleaning
- Ozone Treatment (Deodorization)
Businesses of all sizes can have a need for document restoration. Whether it is a small file cabinet filled with financial records or a warehouse full of important documents and customer files, SERVPRO of Dubuque is the solution.
Time is of the essence in Document Restoration. Wet documents should be stabilized with in the first 48 hours and with as little manipulation as possible. Give SERVPRO of Dubuque a call as soon as possible so we can mobilize your Document Response Team to stabilize your documents.
Desiccant set on residential water job in Galena Illinois
If you are not familiar with desiccant dehumidification, please read the blog Desiccant Dehumidification.
As the season for spring rains and flooding approaches, keep in mind that SERVPRO of Dubuque has one of the most innovative drying tools available. Our Titan 5000 Desiccant Dehumidifier is like no other piece of drying equipment in the area. This High Efficiency Desiccant has several advantages over anything else available.
Normally a desiccant is a very large, very loud and very inefficient machine. Normally it is delivered on a large flat bed trailer behind a semi truck accompanied by a large 240KW generator.
This may be appropriate for a large commercial water loss, but is not something you would want to have set in your residential neighborhood, library parking lot, apartment complex, nursing home or school.
The Titan 5000 is an 8'x8'x8' cube that rests on a car sized trailer and the generator is included inside the cube, within the sound proofing.
The Titan 5000 is 70% quieter and 70% more fuel efficient than the standard 5000 CFM desiccant.
It is a solution for severe residential water damage losses as well as specialty commercial placements where size and sound levels are a concern.
Only SERVPRO of Dubuque and our partners have access to this amazing machine.
Esporta Wash System
Esporta Wash System
The Esporta Wash System, restores 85%-90% of the soft contents that have been traditionally non-restorable!
Soot, smoke or sewage damaged contents, especially clothing, leather goods and other high value soft fibers were either not restorable, or risked damage if cleaning was attempted.
Thanks to the Esporta Wash System, many of those concerns are a thing of the past. The Esporta cleans 85-90%% of all damaged soft contents. These soft contents include clothing, bedding, outerwear, pillows and stuffed animals. It includes leather items such as shoes, boots, belts, purses and jackets. Plus, a range of sports equipment, helmets, rollerblades & ski boots. Even ceramic collector dolls can be held stationary for cleaning.
We use the Esporta Wash System to clean protecting gear for several local Fire Departments, everything from helmets and jackets to boots. It can hold a variety of sized items in its multi chambered sections.
In addition, The Esporta Wash System is sewage, water damage and bio-contamination.
Here's why it's important for you to know WHERE & HOW your content is being cleaned & restored. With SERVPRO of Dubuque, the process is seamless.
- Your content will be cleaned by the latest technology - not harsh dry-cleaning methods or out of date equipment. The computer determines what is needed based on content.
- The Esporta will hold up to at least 6 standard loads of laundry, with room to spare.
- Your content will be inventoried and cataloged for more expedited claim process.
- Your content is stored in a safe, controlled environment.
- You will have emergency laundry cleaned and returned quickly.
SERVPRO of Dubuque utilizes the Esporta Wash System which is located at the SERVPRO of Burlington, Iowa site.
Providing more restoration resources for you so we can make it “Like it never even happened.”®
Fire: Smoke, Soot & Odor
Kitchen fire with heavy soot and odor.
In the event of a residential or commercial fire, smoke, soot and odor, can penetrate various cavities within the building, causing hidden damage and odor. Our expertise in smoke and soot damage allows us to inspect and accurately assess the extent of the damage and develop a comprehensive plan of action.
Smoke, soot and odor:
- Hot smoke migrates to cooler areas and upper levels of a structure.
- Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
- The type of smoke may greatly affect the restoration process.
- The means to eradicate the odor can vary due to the different types of smoke.
Different Types of Smoke
There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Dubuque can test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting.
Wet Smoke – Plastic and Rubber
- Low heat, smoldering, pungent odor. Soot tends to be sticky and smears easily. Smoke webs are more difficult to clean.
Dry Smoke – Paper and Wood
- Fast burning, high temperatures, heat rises therefore smoke rises. Soot tends to be lighter and less likely to be sticky or smear.
Protein Fire Residue – Produced by evaporation of material rather than from a fire
- Virtually invisible, discolors paints and varnishes, extreme pungent odor.
Smoke Odor Removal
- In addition to the physical cleaning process to remove smoke odor, SERVPRO of Dubuque owns several machines that are used to combat odor.
- Some examples of these machines include: Ozone machines, Hydroxyl Machines and HEPA air filtration devices.
Our Fire Damage Restoration Services
Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. We have the equipment, expertise, and experience to restore your property after fire and smoke damage. We will also treat your family with empathy and respect and your property with care.