SERVPRO of Dubuque Employee Photos

Bob Vohl

Bob Vohl

Bob Vohl is our Sales and Marketing Manager. Bob brings over 20 years of sales, marketing and risk management in the insurance industry to the position he filled here at SERVPRO in 2016. He is responsible for managing and cultivating the very important relationships we have with our local business community. In addition to regular visits to our insurance agency partners in the area, Bob will coordinate all of our training and continuing education classes we provide to those partners.

Bob, who is HIPPA Certified, will also head up our Special Services Response Team and will coordinate our Document Restoration Team and other specialty response team efforts in the field.

Bob loves to spend time with his family and friends and is an avid outdoorsman.

Jenny Dazey

Jenny Dazey

Jenny Dazey is our Operations Manager and has been with the company since 2010. She has IICRC Certifications for: ASD (Applied Structural Drying), FSRT (Fire & Smoke Restoration Technicia), OCT (Odor Control Technician) and WRT (Water Damage Restoration Technician).  Jenny is also certified for Xactimate, Quickbooks, Lead-Safe Renovator.

Jenny enjoys spending time with family and friends, but travel is her passion, which she loves to do as often as SERVPRO allows her to get away!

Terry Lenstra

Terry Lenstra

Terry Lenstra is our lead Mitigation Project Manager, and has been with the SERVPRO since April 2005. Terry is certified for the following: Water Damage Restoration, and Successful Subrogation 2.

Terry is also trained and certified for Xactimate, DryBook, Lead Safe Renovator, SERVPRO’s employee training, and Workplace Safety.

In his free time Terry enjoys hanging out with his wife Julie, riding bikes, exercising, Farmers Markets, and small town Iowa attractions. Terry is also a member of Hope Church Dubuque IA., and participates in the churches music department.

Kim Harvey

Kim Harvey

Kim Harvey is one of our team Project Lead Technicians who joined SERVPRO in March of 2014. She is trained in Drybook and is a Certified Lead Safe Renovator. Kim has 10 years of prior experience in the nursing home service industry. In her spare time, Kim enjoys spending time with her 3 children, watching the Chicago Bears, reading and shopping.

Mike Rooney

Mike Rooney

Mike Rooney is one of our Project Technicians that started working at SERVPRO in 2016.  Mike was introduced to SERVPRO when his family home had a fire earlier in the year.  After spending time with some of our crew on the jobsite, he decided to join the team.  Mike previously was a manager at Ferrell's Extreme Body Shaping. In his spare time, Mike enjoys spending time with family and friends as well as working out at Crossfit of Dubuque.

Rob Hirsbrunner

Rob Hirsbrunner

 

Rob Hirsbrunner is one of our team of Project Lead Technicians. Rob joined SERVPRO in January of 2014. He is IICRC Certified for WRT (Water Damage Restoration). Rob brings with him 8 years of mechanical experience and helps keep our shop equipment in top working order. In his spare time Rob enjoys spending time with family and friends as well as fishing, hunting and bowling.

Charles Bynum

Charles Bynum

Charles Bynum is one of our Project Technicians.  He joined SERVPRO in April of 2015.  He brings years of experience as a plumber and also served our country in the United States Army. Charles is an avid fisherman and hunter.

Shawna Connolly

Shawna Connolly

Shawna Connolly is the Office Administrator and Marketing Assistant at SERVPRO of Dubuque. She is a new addition to the SERVPRO team but comes with over 5 years of experience in the insurance and marketing industry and will help keep all of our social media marketing updated. In addition, she is a Certified Lead Renovator.

Shawna was born and raised in Dubuque, IA and enjoys spending her free time brewing, winemaking and cheering on the Packers and Hawkeyes.

Katie Nesteby

Katie Nesteby

Katie Nesteby is our Project Manager and Large Loss Response Team Leader.  She has been with SERPRO since January 2014.  Katie works with homeowners, adjusters and our other staff to help schedule projects and keep them running smoothly.  She  completed the WRT (Water Restoration Technician) certification program in 2015.

As a single mother of 2 girls and a boy, she enjoys spending her free time with her children and mother, fishing, camping, hiking and family bike riding.

Hank Peterson

Hank Peterson

Hank is our newest team member.  More info on Hank will follow shortly.

Travis Peterson

Travis Peterson

Travis "The Carpet Guy" Peterson.  More info on Travis will follow.