Photo Gallery

Smoke Odor-Hydroxl machine

Smoke Odor-Hydroxl machine

A major issue with fire damage losses is the resulting smoke odor.  We use several techniques to reduce or remove the smell.  This is one of the pieces of equipment that we are able to use which is safe while residents remain in the household.  The air that passes thru this Hydroxyl  "fan" is cleaned by UV lights removing the odor.

Wood Deck Fire

Wood Deck Fire

Here is a photo of a wooden deck that caught on fire in Dubuque, IA.  As you can see, the fire also damaged the brick of the home where the deck attached to it.  On this job, we utilized soda blasting to clean the brick wall with out damaging it.

Small fire can result in large loss

Small fire can result in large loss

This was a fire damage loss caused by a water heater that started on fire.  Although the fire was small and only resulted in some charring to the walls, the amount of soot and smoke odor was significant, as was the water damage from both the ruptured water heater and the water used to extinguish the smoldering fire.

Note: the water heater has been removed from the damaged area for this photo.

Water Extraction from Commercial Building

Water Extraction from Commercial Building

Here is another photo of our large water extraction machine removing water from a large commercial building.  Extraction is an important part of mitigation after a water loss.  It is much faster to remove the water mechanically than it is to remove the water through dehumidification.

Flood Cutting from water loss

Flood Cutting from water loss

When a water loss is significant or the damage is not mitigated quickly, we are forced to remove the drywall.  When this happens, we normally cut a specific height either 2 or 4 feet.  This allow the drywall to be reinstalled as easily as possible.

Water Extraction from Storm

Water Extraction from Storm

Here is a photo of a weighted water extraction machine. When one of our technicians rides on the unit is allows us to extract water from the carpet and the pad. Which is particularly effective during storm work.

Mold Remediation- Demolition of materials #2

Mold Remediation- Demolition of materials #2

When a mold remediation is needed, we commonly have to remove drywall and other building materials that don't appear to be affected by the original water damage loss.  In this case, a water damage loss that was improperly mitigated, resulted in moisture in the wall cavities.  This unaddressed moisture resulted in significant mold growth.  The walls had to be removed and the framing had to be cleaned as well. Here is an example of the framing prior to remediation.

Mold Remediation- Demolition of materials #1

Mold Remediation- Demolition of materials #1

When a mold remediation is needed, we commonly have to remove drywall and other building materials that don't appear to be affected by the original water damage loss.  In this case, a water damage loss that was improperly mitigated, resulted in moisture in the wall cavities.  This unaddressed moisture resulted in significant mold growth.  The walls had to be removed and the framing had to be cleaned as well.

Mold as Secondary Damage from Water

Mold as Secondary Damage from Water

Here is an example of what can happen when the secondary moisture from a water damage loss is not addressed.  This lamp was never damaged by the water damage, directly.  The humidity in the room resulted in mold growth on the lamp shade.

Mold from Water Damage

Mold from Water Damage

Here is a photo from a water damage in Galena, Illinois.  It was a secondary home that remained wet  for over a month.  As you can see the moisture from the carpet, wicked up the doors and mold began to grow on the wood services. This is another example of why it is so important to give us a call as soon as possible after an incident.

Fire Damage in Dubuque Iowa

Fire Damage in Dubuque Iowa

This photo is a refrigerator that was determined to be the cause of a house fire. The power cord was kinked and smashed between the outlet and the back of the refrigerator.  This caused the cord to overheat and short out, causing the fire.  This home in Dubuque Iowa sustained significant fire, smoke and soot damage as well as water damage from the efforts to put out the fire.

Further Mud and Water Extraction

Further Mud and Water Extraction

Here is another photo of SERVPRO of Dubuque's specialty equipment at work, extracting mud and water from a commercial building floor.  As you can tell from the photo the area behind the operator has already been done and the standing water is now just damp concrete.

Water and Mud extraction

Water and Mud extraction

Often, flood water carries mud with it when it when it enters a building.  Thank fully we have a machine that power washes while extracting the muddy water.  The machine also separates and re-uses its own water supply.

Water Extraction from Commercial Building

Water Extraction from Commercial Building

One of the secondary damages caused by a fire is the water left behind by the fire department.  In this case our SERVPRO of Dubuque crew is using one of our truck mounted extraction machines to remove as much surface water as possible before setting drying equipment.

Commercial Soot Damage Cleanup

Commercial Soot Damage Cleanup

Here is one of SERVPRO of Dubuque's crews cleaning up soot damage after a fire at a commercial building.  Soot damage can often be more costly than the damage caused by the actual fire.

Apartment Building Mold

Apartment Building Mold

This is a photo of what happens when a roof leaks rain water into a vacant apartment, and it goes unnoticed for several weeks.  This apartment building in Dubuque Iowa sustained significant mold growth.  Unfortunately for the property owner, all of the wall board, trim and doors will have to be removed and disposed of as part of our mold remediation process.

Infrared Cameras

Infrared Cameras

Since water is very good at playing "Hide and Seek" we use several tools to try and locate water that has found a good hiding spot.  One of our most effective tools for this is the FLIR Infrared Camera.  This camera differentiates between different temperatures with in a structure and allows us to recognize hidden moisture by its heat signature.  

Mold above a drop ceiling

Mold above a drop ceiling

Water and mold are very good at playing "Hide and Seek"  In this case, we had a commercial building owner that had a water leak in a second floor apartment last year.  The area of the leak was directly above a common area with drop ceiling.  Unfortunately the contractor that was hired to re-mediate the water loss was not very thorough in their inspection and some of the water effectively hid from them.  Due to the area not being properly dried, a significant amount of mold grew as can be seen in the photo.  We were able to effectively re-mediate the mold problem once we brought it to the owners attention.  SERVPRO of Dubuque utilizes several pieces of cutting edge technology, including FLIR infrared cameras to prevent making the same mistake.  Using these tools, we can prevail against water or mold paying "Hide and Seek"

Donation to Habitat for Humanity

Donation to Habitat for Humanity

Our Terry Lenstra made a trip to Habitat for Humanity in Cedar Rapids, Iowa, to drop off some lightly used construction materials.  It quite common for us to come across construction materials that have a lot of life left in them.  When we do, we try to find another use for these items instead of the landfill.  In this case we had some commercial windows that were being replaced as part of a larger project and so we donated the used windows to Habitat for Humanity for use on one of their future projects.  Thanks Terry for making the trip!

New Truck Mount - inside

New Truck Mount - inside

Here is another photo of our new truck mount from inside the water truck. With this machine, we bring our own water to the jobsite, reclaim the water after extraction and the system applies cleaning solutions when needed!

New Truck Mount

New Truck Mount

We are excited about our new truck mount!  SERVPRO of Dubuque has replaced the truck mount in our water truck with a brand new ProChem Legend GT!  This machine is the work horse of the water restoration industry.  We utilize this machine for everything from Hot Water Washing and water extraction to Carpet Cleaning.

No Power? No Problem!

No Power? No Problem!

SERVPRO of Dubuque has two mobile generators a 50KW and a 30KW.  Both trailer mounted generators provide not only power generation but power distribution. Either of these two unique pieces of equipment can power a home or commercial building to provide necessary heat and/or run the equipment to restore your property when power is not available.

SERVPRO Tent at Golf Outing

SERVPRO Tent at Golf Outing

Showing off our SERVPRO event tent at one of the many golf outings that we attend.  We are much better at giving out water and candy bars than we are at golfing!  For this reason you are more likely to see our marketing staff in the tent than on the tee box or green.  We also financially sponsor many of the events we attend.

Professional Carpet Cleaning

Professional Carpet Cleaning

This carpet was obviously not in the best shape before SERVPRO got there, but with one run across the carpet you can see the extreme difference that we were able to make on this person's carpet.