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Fire & Water - Cleanup & Restoration


Document Restoration from Flood Damage

SERVPRO of Dubuque has one of the only HIPPA Certified, Document Response Teams in the area.  If one of our customers or one of our fellow SERVPRO franchises needs or help with wet documents, we are here to help.

In this incident our customer, a nursing facility in Iowa suffered severe flooding in their area.  The records room in the basement was severely damaged by flood waters.

Our document response team responded very quickly to collect, organize and pack out the water damaged documents and records, under HIPPA privacy rules.  The documents were then frozen to stabilize them and prevent further deterioration.

Once the customer had time to consider their options and determine how many of the documents needed to be saved, we took them to our vacuum freeze drying facility.  The documents were processed in our secure facility and returned to the nursing center.

Not only were we able to save the documents deemed necessary, but we were also able to securely destroy the confidential documents that did not need to be restored.

If you have a need for document restoration, give us a call.  No job is too large or small for the SERVPRO of Dubuque Document Response Team.