Recent Posts

Winter storm damage

1/19/2022 (Permalink)

damage to home from winter Roof damage from winter storm.

Winter storm damage can occur at any time and can cause an immense amount of harm to your home. Heavy snows and powerful winds can cause roof damage and downed trees on your property. Some post-storm damage can create safety and health hazards as well, SERVPRO of Dubuque can help you deal with damage and be ready to take steps immediately after the storm.

Heavy snows and excessive wind can create physical hazards such as collapsed roofing materials, window damage, collapsed walls or standing water in the basement or home interior. In addition, moisture can soak into furniture, carpeting, and building materials making the perfect environment for mold growth that can cause health issues. Adults in the home should know where all shutoffs are located. Shutting off the main gas line if you smell gas. Beware of broken glass, exposed nails, and other sharp objects on the property. Contact SERVPRO of Dubuque to help do basic tasks to secure your property and make it safe to use. If necessary, arrange for an alternative place for you and your family to live while SERVPRO restores your home to safe living conditions.           

"Like it never even happened."

SERVPRO of Dubuque


Pipes are bursting

1/19/2022 (Permalink)

pipe burst This photo shows a water pipe that frozen then burst.

When a pipe bursts and causes damage to your home it’s a pretty straight forward clean up because it’s a category 1 type water loss The main reason this type of damage is considered less severe is that it involves “clean water,” i.e. water that is sewage and toxin-free. Typically, most items damaged in category 1 incidents can be dried easily without any potential side effects for the property owner later on.   

But when the damage is caused by a sewer back up there are many serious issues to consider. Category 3 water damage, aka “black water” damage, is the most extreme kind of water damage and requires swift action to mitigate serious health risks. When category 3 water damage occurs, many items and materials will need to be removed from your property, and after drying has occurred your home will need to undergo significant disinfecting. SERVPRO of Dubuque has the right equipment, trained personnel to clean and restore your property to Make it "Like it never even happened."

SERVPRO of Dubuque


Key elements of a fire?

1/7/2022 (Permalink)

Fire triangle Heat, Fuel, Oxygen

Heat, oxygen and fuel, Without heat, oxygen and fuel a fire will not start or spread. A key strategy to prevent fire is to remove one or more of heat, oxygen or fuel. The risk assessment should include detail on all three elements to minimize the risk of a fire starting/ spreading.

The goals of fire-prevention programs include Fire Prevention, Fire Detection, Fire Notification, Fire Suppression, and Fire Control. Fires often can cause disruption of business activities, loss of or damage to business documents, loss of employee work hours, and liability claims resulting from the spread of fire to adjacent properties

Fires affect thousands of companies each year resulting in injury, loss of life and building damage. By being proactive and establishing a fire prevention plan you can help avoid injuries to your employees and visitors, costly damages, and potential fines and /or litigation to your business.

Why is a Emergency Ready Plan from SERVPRO of Dubuque important?

The ready plan keeps all of your emergency contacts, all your utilities shut off locations at your fingertips. Both in hard copy and digital form. Add to that Priority Service Agreement with SERVPRO of Dubuque and if you do have a fire our quick response can have you back in business. "Like it never even happened."

SERVPRO of Dubuque


Water Water everywhere

1/6/2022 (Permalink)

Flir infrared camera showing water This is SERVPRO using our FLIR in the walls

You were gone over the weekend, just 48 hours and now walking into your home feels like a sauna. It seems your new tankless water heater has been spewing hot water all over your basement turning the entire house into a sauna. Now what do you do? Luckily you know where your water shut off valve thanks to the large shutoff tag you received from SERVPRO of Dubuque.

Calling SERVPRO of Dubuque to begin the process of extracting the water. As soon as the water has been extracted. SERVPRO has the right commercial grade desiccant dehumidifier for any size disaster. Using as many air movers as are needed to quickly dry your home. We will also set up air scrubbers to remove any odors.

But SERVPRO of Dubuque isn’t even close to finished. Now our highly trained staff will start the cleaning process. Wiping down the walls and surfaces to remove stains and prevent mold growth. With our additional resources we can freeze your damaged papers and documents and have them restored.  We can make it "Like it never even happened."

Faster to any size disaster

SERVPRO of Dubuque


Commercial ERP's

1/6/2022 (Permalink)

SERVPRO be ready SERVPRO is ready for whatever happens.

Let’s talk about what an ERP is and why it’s beneficial for you to have one for each of your properties.


Preparation is a key component for making it through any size disaster, whether it’s a small water happens, but well before it happens.

The SERVPRO® Emergency READY Profile serves as a quick reference of important building and contact information or can be an ideal supplement to any well-designed emergency preparedness or existing contingency program.  Rather than simply reacting to disaster situations, most prefer proactive measures to establish a relationship with a restoration services company.

By working with SERVPRO® of Dubuque to develop your personalized Emergency READY Profile your business will receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster.  SERVPRO® is a leader in water and fire damage response and can help you quickly get your property back in working order.

Let SERVPRO of Dubuque help you be prepared should disaster strike. You will have a ready reference to all your utility shut off locations and emergency contacts.


SERVPRO of Dubuque


A quick call to SERVPRO

1/6/2022 (Permalink)

Kitchen fire Kitchen fire in Platteville, WI.

You have just experienced a fire, the firetrucks, and emergency responders have all left and you’re stuck with the mess. A quick call to SERVPRO of Dubuque and we can help you secure your home and assess the damage putting together a plan of action to get your home back into shape it was before the fire. Besides the damage caused by the fire, everything is soaked from putting the fire out. On top of the fire and water damage, smoke and soot can be toxic and can create a hazardous situation. Even if the fire was a small and contained to a small area the smoke and soot can travel through the whole home.  SERVPRO of Dubuque professionals are highly-trained, have the knowledge, the tools and experience to clean up fire and smoke damage. Using the necessary personal protective equipment to safely clean and remove odors. At SERVPRO of Dubuque our goal is to restore your home and possessions to “Like it never even happened.”

Faster to any Size Disaster

SERVPRO of Dubuque


Storms are a coming.....

1/6/2022 (Permalink)

First aid kit This photo shows a first aid kit.

Santa and the New Year are coming and with them winter storms. Now is the time to prepare for the coming harsh winter weather.  Heavy snow, ice dams, and strong winds can really take a toll on your house                                                                                                                           

Frozen pipes are the number one casualty of cold weather as pipe bursts can lead to thousands of dollars in flood damage. Wrapping basement and crawl space pipes with insulation is an easy solution to help prevent this. If temperatures dip below freezing, help your pipes out by opening cabinet doors to allow warm air to flow around them; let your faucet drip just a bit to keep water moving. Also turning off the water to outside faucets is a good idea.

            Having a generator to keep your fridge, heating system, and lights running in case of power outages. Research to find out what sort of generator would suit your needs. Consult a professional electrician before installing and NEVER run a gas generator inside.       

Protect your family while keeping them warm! Carbon monoxide detectors will alert you of any potential problems and should be installed on each floor of your home.

Make sure your gutters and drains aren’t being clogged with leaves or debris.  A regular cleaning can help to avoid cracking gutters, ice dam buildup, or melting snow leaking into your basement. Also make sure your sump pump is functioning properly.

Take care to trim overhanging branches away from your roof or hire a tree service to remove any threatening branches.

Having an emergency kit will help keep your family safe. Go-to items should be, non-perishable food, bottled water, a car or solar charger for phones, flashlights, batteries, radio, sleeping bags, and extra cash. Make sure any medications or first-aid supplies are included as well. If you don’t have the time for a DIY kit, the Red Cross online store sells pre-made emergency kits.

But if disaster strikes in spite of your preparation’s remember that SERVPRO of Dubuque has the trained professionals to responded quickly and have your home "Like it never even happened."

SERVPRO of Dubuque


Let SERVPRO of Dubuque help protect your facility and staff

1/6/2022 (Permalink)

SERVPRO certified clean Certified: SERVPRO Cleaned

Bacteria and viruses can both present a health hazard. Both referred to as “germs,” and can both cause illness and infection.  They work and spread differently. Knowing which one you’re up against is an important part of keeping your facility and staff safe. In the aftermath of a disastrous flood or sewage backup, or a pandemic like COVID-19, handling these problems correctly is key to protecting all of your asset’s human and brick and mortar.


Bacteria are living single cell organisms.  Our bodies are full Bacteria cells inside and out actually outnumber your human cells by 10 to 1. Good bacteria help you process nutrients and neutralize toxins, among other things. Bad bacteria can cause cuts to become infected. They can also cause infectious diseases like pneumonia, strep throat, and meningitis. Remember bacteria can reproduce quickly, doubling their number every fifteen minutes.

SERVPRO of Dubuque can clean surfaces of bacteria can by using Antibacterial agents keep them from growing and reproducing be fought with several different cleaning substances.


Viruses on the other hand are not living creatures. They are organic particles with some genetic material inside of them. Since they can’t reproduce on their own, they must infect a living cell. They hijack a cell and use it to create more viral particles. Sometimes the host cell makes new viruses as it replicates itself. Sometimes, the virus just replicates so fast that it fills the host cell. The host cell fills with viruses until it bursts, and a swarm of new viral particles moves on to infect new cells in your body.

Viruses can cause a wide range of diseases. Influenza and smallpox are both viral diseases. So are herpes, hepatitis, measles, polio, rabies, SARS, and COVID-19.

While there are many broad antibiotic drugs, antiviral drugs are much less common. Because not everything that kills bacteria also kills viruses. That is why SERVPRO of Dubuque uses disinfectants that are registered with the EPA to kill viruses, we use them to wipe down surfaces and uses

Certified: SERVPRO Cleaned

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

SERVPRO of Dubuque


Why SERVPRO of Dubuque

1/6/2022 (Permalink)

Faster to any size disaster SERVPRO- Faster to any size disaster.

A building restoration service handles every aspect of these types of events, and that’s why SERVPRO is one of the premier choices for post-disaster recovery in Northeast Iowa, Southwest Wisconsin and Northeast Illinois. Our technicians have ample experience in flood cleanup, water removal, and cleaning service, which all need attention after floods, fires, or water damage. 

     Faster to any size Disaster

One reason why SERVPRO of Dubuque handles disaster situations so well is its network. The franchise connections across the state mean ample resources to tackle any job in any location. Our technicians are well-equipped to fix commercial water damage or conduct a full home restoration.

 SERVPRO of Dubuque teams have access to the resources for a rapid response, no matter the size of the disaster. If recent storms have affected a home’s structure or the resulting water damage needs urgent attention, SERVPRO is on hand to check and repair every detail. 

       Highly Trained Teams

Each SERVPRO team consists of specialists who have worked extensively in the disaster recovery field. These teams train to handle

  • Flood
  • Fire
  • High wind damage / Tornadoes
  • Hurricanes
  • Water damage  

SERVPRO is at the forefront of disaster recovery daily, allowing the company to perfect its techniques and respond efficiently. These teams handle all aspects of disaster cleanup, including:

  • Mold removal
  • Fire damage restoration service
  • Flood cleanup and water removal
  • Residential and commercial cleaning service, including water cleanup

 Quick Responses to Reduce Total Costs

Storms can cause massive damages to a building, allowing plenty of water into areas that should be dry. The water needs quick removal to save the structural integrity of the building. Pooling also leads to more expensive and inconvenient problems, like mold growth and corrosion.  It’s why SERVPRO of Dubuque uses the latest flood cleanup techniques to prevent as much water damage as possible. 

SERVPRO of Dubuque also uses a comprehensive cleaning process to prioritize areas that need immediate assistance. The response team knows which surfaces to save and which could be replaced cost-effectively. The result is a shorter restoration period and more reliable results.

       Insurance Companies

Dealing with an insurance company after a disaster is part of the process. As the Tri-States leading disaster and fire restoration companies, SERVPRO works well with any insurance company and enjoys a solid reputation for quality work on-site.

Why choose SERVPRO of Dubuque

1/3/2022 (Permalink)

Desiccant set SERVPRO's desiccant set in Preston, IA.

Let’s face it there are a lot of choices when it comes to cleaning and restoration company.

Not all have the same capabilities or services, so let’s go over what makes SERVPRO of Dubuque the leader of the industry. But before I go into specifics let me share our SERVPRO Mission and Vision statements.


To develop a team of quality people who focus on excellent service, fairness and mutual respect.


To be the premier cleaning and restoration company in the world

What services does SERVPRO of Dubuque offer?

Water damage, extraction using commercial grade equipment, drying using Desiccant dehumidifiers aid by commercial size air movers. After the drying is complete, we have the crews to remove damaged areas and get it ready for reconstruction.

Fire and smoke damage is especially destructive. In many instances your Dubuque property will also suffer from water damage from firefighting efforts. We specialize in fire and water damage restoration; it’s the cornerstone of our business. We have specialized equipment, specific training, and certifications that allow us restore your home to pre-fire condition.

Mold Remediation, it only takes a small water leak, or even excess humidity, for mold to form in your Dubuque home or business. Active mold colonies which can germinate in as little as 48 hours, release mold spores that can migrate to other areas of the building, causing mold to spread. If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

Our relationship with MB Mold & Air Quality Testing provides another resource to help identify the extent of the mold issue as well as to confirm the success of the remediation with PRV (Post Remediation Verification) Testing to confirm that the property has returned to a state of normal fungal ecology.

Restoring storm- and flood-damaged properties is the cornerstone of our business. Our highly trained professionals use specialized equipment and advanced training to quickly restore your Dubuque property to pre-storm condition. We’re dedicated to responding immediately, which helps to minimize secondary damage.

Commercial Services SERVPRO of Dubuque is ready to respond immediately and work quickly to clean or restore your business. We understand that your property’s appearance is important and that every hour spent restoring is an hour of lost productivity. When you need a restoration or cleaning professional, SERVPRO of Dubuque has the training and expertise to help make it “Like it never even happened.”

SERVPRO of Dubuque