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Information provided by Insurance Institute for Business & Home Safety.

7/1/2022 (Permalink)

Storm photo This photo shows lightening bolt in the sky

For lightning protection, a whole-house/building surge protector is the best starting point for reducing the risk of damage. The utility company may provide and install whole-building surge protection systems. If not, consult a licensed electrician about having one installed.

It is important to note that a whole house/building surge protector will not protect against a direct lightning strike. Lightning protection systems are designed to protect a structure and provide a specified path to harness and safely ground the super-charged current of a lightning bolt. The system works by receiving the strike and routing it harmlessly into the ground thus discharging the dangerous electrical event. IBHS recommends that lightning protection systems be installed by a UL listed installer and meet the requirements of NFPA 780 and Lightning Protection Institute (LPI) Standards.

In addition to whole-building surge protection, IBHS strongly recommends the following:

  • Unplug electronic equipment. It is the most reliable means of protecting that equipment from a power surge.
  • Know the important difference between a surge suppressor and a power strip. A power strip plugs into your wall outlet and allows you to plug in multiple electronic devices. However, a power strip does not protect equipment from being damaged by a power spike. A surge protector also gives the user the ability to plug in multiple electronic devices, but it also serves another very important function in that it also protects your electronic devices from a power spike.
  • Connect telephone, cable/satellite TV and network lines to a surge suppressor.
  • Make sure the surge suppressor has an indicator light so you know it is working properly.
  • Ensure the surge suppressor has been tested to UL 1449.
  • Purchase a surge suppressor with a Joule rating of over 1,000. The Joule rating typically ranges from 200 up to several thousand – the higher the number the better.
  • Look for a surge suppressor with a clamping voltage rating (voltage at which the protector will conduct the electricity to ground) between 330 v, which is typical, to 400 v.
  • Purchase a surge suppressor with a response time less than 1 nanosecond.
  • Do not cut corners. You don’t want to protect a $1,000 television or computer system with a $10 surge protector, for $25 and up you can provide much better protection
  • Have a licensed electrician or home/building inspector review the power, telephone, electrical and cable/satellite TV connections to your building. Have them check to make sure that you have adequate grounding of the power line connection and your power distribution panel. All of the utilities should enter the structure within 10 feet of the electrical service entrance ground wire and be bonded to that grounding point.

Do you have Water or Storm damage?

7/1/2022 (Permalink)

Wet carpet in the door way This photo is from a sewage loss in Dubuque, Iowa.

Don’t hesitate Call SERVPRO of Dubuque NOW!

When you Need Emergency Service,

Call SERVPRO of Dubuque 24/7 – (563) 584-2242

Flooding and water damage like Dubuque, Iowa has experienced the last few years, is very invasive.  The faster that we can begin to mitigate the problem, the less expensive the cost. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. If SERVPRO of Dubuque is contacted quickly, we can start the water extraction process almost immediately. This rapid response helps to minimize the damage to try and limit the cleaning and restoration costs. Also, flood water can be severely contaminated. 

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Water begins to penetrate hard to access and dry areas.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

SERVPRO of Dubuque has the knowledge.

SERVPRO of Dubuque has more than 23 years experience, specializing in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Spring Storms

3/25/2022 (Permalink)

Storms in the sky This image shows lightening and storms.

It’s been a beautiful spring day. The temperature is warm, the sun is shining and you’re thinking the weather forecast is once again wrong.  That’s when the temperature suddenly drops and the clouds on the horizon turn ominous. It’s time to get in the house and take shelter. These sudden spring storms often have high damaging winds, heavy rainfall and sometimes spawn tornadoes. Having a storm readiness plan and getting yourself and your family to a safe location is the most important thing you can do. An interior room in the basement away from any windows, if there is no basement then a closet or a bathroom away from exterior walls will offer some protection. Having a go bag is very important, follow this link to a list recommended items by Ready.Gov https://www.ready.gov/sites/default/files/2021-02/ready_checklist.pdf  

The storm has passed, you’re all safe but your house has suffered some damage and now they are predicting more storms for tomorrow. Part of your roof has been damaged and is leaking, the 2nd story carpets are soaked. Right now, the water damage is contained on the second floor but for how long? You need to get your roof secured before the next storm and the water extracted from the carpets before any other damage occurs. WHO DO YOU CALL?

SERVPRO of Dubuque

Faster to any size disaster

We have the trained teams to secure your roof to make repairs needed. Extract the water and dry your carpets to prevent further damage. If needed we can test for mold and remediate it if needed.

"Like it never even happened."

SERVPRO of Dubuque

563-584-2242

www.SERVPROdubuque.com

SERVPRO is the only way

3/11/2022 (Permalink)

flooded basement This shows water in a basement.

Imagine you come home from work to find a pipe has burst and flooded your basement. You’re frantic, something you thought would never happen to you just happened, you weren’t prepared for this so, what do you do? You turn to Google for guidance. Now, not only are you overwhelmed with your loss but with the decision of which business to choose as well. 

Let me make it easy for you. Choosing SERVPRO would guarantee a quick response from the first point of contact to onsite, no matter what time of day with our 24 hour emergency service. The staff members are extremely friendly and respectful and will keep you well informed throughout the entire process. They are also highly trained in property damage restoration and are continuously taking new courses so you can have some peace of mind knowing you are being well taken care of. 

We also provide fire damage restoration, storm damage repair, mold remediation, biohazard cleanup and general cleaning for residential and commercial properties if you find yourself in need of any other services later on. 

Now that your basement is completely dried out and restored to its original form, you can rest easy knowing SERVPRO was there to make it “Like it never even happened.”

Business Interruption

2/18/2022 (Permalink)

Standing water This photo shows standing water in a commercial building in Dubuque, IA.

The losses from an interruption in business can not only cost your business financially it can have many other side effects. Depending on the length of the interruption they can include Lost customers, Employee morale and the stress of such an outage can affect you and your employee’s health.

Whether the interruption is caused by a water, fire or by natural disaster it’s important to get back to normal as fast as possible.  SERVPRO of Dubuque has the trained technicians and equipment to get your facility operational ASAP.  Our technicians assess the damage, give you a detailed plan on how and what needs to be done. Whether it’s a simple extraction of water and cleaning up from damaged pipes to advising you of the need to test for mold and possible remediation they will keep you informed as the project progresses.  SERVPRO of Dubuque uses an outside vendor for Mold Testing and Remediation plans to insure you the best outcome possible.

Fire damage presents different challenges from water loss although often with fires you also have water cleanup along with the damage caused by the fire and smoke. Upon receiving your call SERVPRO of Dubuque will secure your structure to prevent additional damage. After assessing the damage, the work of making it "Like it never even happened," begins. After stabilizing the area removal of debris and destroyed areas we’re ready for cleaning and reconstruction. SERVPRO of Dubuque will coordinate with your insurance adjuster to make the whole process as smooth as possible.  

FASTER TO ANY SIZE DISASTER

SERVPRO of Dubuque

563-584-2242

www.SERVPROdubuque.com

 Smoke and water damage to your Commercial structure

2/18/2022 (Permalink)

Shows fire damage This photo shows fire damage and soot on the walls.

Nothing can be worse than hearing the Fire Sirens going off and you hear that they’re going to the address right next to yours. Because your building shares a wall you expect the worst. Imagine your relief when you arrive on scene and see the fire is out and the shared wall is intact. You check on your building and find smoke and water to put out your neighbors fire that has caused extensive damage to your business. After the shock wears off and you call your insurance agent what happens next. You call SERVPRO of Dubuque the experts of water and smoke remediation.

Using the most current water extraction methods and our desiccant dehumidifiers we will get the water removed.  Our techs will clean all the surfaces and air scrubbers will get your business back up and running.

"Like it never even happened."

It doesn’t matter if the cause of the damage is FIRE, WATER, MOLD or from a STORM. For any disaster SERVPRO of Dubuque has the trained staff and the equipment needed.

Faster to any size Disaster

SERVPRO of Dubuque

563-584-2242

www.SERVPROdubuque.com

No matter the type of loss SERVPRO is here to help

1/31/2022 (Permalink)

this floor shows clean and dirty This floor is soot from a fire damage in Platteville, WI.

So, your Commercial building has sustained damage that needs to be cleaned and restored quickly to minimize lost income. Whether it’s water, fire, or mold SERVPRO of Dubuque has the resources use the proper cleaning method to get you up and running.

The following are the types of methods we could use to clean the damage to your business.

Soda-blasting is a type of abrasive blasting that utilizes sodium bicarbonate as the medium propelled by compressed air. ... Baking-soda abrasive blasting effectively removes mold while minimizing damage to the underlying surface (i.e., wood, PVC, modern wiring, ductwork, etc.).

Dry ice blasting is one of the best ways to restore properties that have smoke or fire damage. Dry Ice blasting is ideal for the restoration of wood, concrete, brick and building materials because it's fast, dries instantly and leaves little or no residue.

Garnet abrasive is most generally used as a high-performance blast media, for the cleaning of aluminum and fiberglass structures. Because it is an inert, non-toxic, naturally occurring mineral, garnet abrasive is also used in places where water contamination is a concern, such as dry docks, bridges, and harbors.

SERVPRO of Dubuque can clean and restore your business to "Like it never even happened."

When the unthinkable happens, think of SERVPRO of Dubuque to get you back to normal ASAP!

SERVPRO of Dubuque

 563-584-2242

www.SERVPROdubuque.com

Rental units vs Landlords

1/31/2022 (Permalink)

floor with standing water This shows water damage in the kitchen.

It’s 2 o’clock in the morning, your tenant just called because water is pouring from the ceiling and you can’t get a hold of your maintenance man. To make matters even worse you don’t know where the water shut off valve is, I mean you manage dozens of buildings that’s why you hired the maintenance man that you now can’t get ahold of. Wouldn’t it be great if at each property there  was a resource that you, your tenant or maintenance personnel could use that listed the locations of all the utilities.

With an Emergency Ready Plan from SERVPRO of Dubuque you can have one for each of your locations. SERVPRO of Dubuque can at no charge to you provide you an ERP.

What is in an ERP? Provides facility details such as shut-off valve locations, priority areas and priority contact information. Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens."

SERVPRO of Dubuque

563-584-2242

Winter storm damage

1/19/2022 (Permalink)

damage to home from winter Roof damage from winter storm.

Winter storm damage can occur at any time and can cause an immense amount of harm to your home. Heavy snows and powerful winds can cause roof damage and downed trees on your property. Some post-storm damage can create safety and health hazards as well, SERVPRO of Dubuque can help you deal with damage and be ready to take steps immediately after the storm.

Heavy snows and excessive wind can create physical hazards such as collapsed roofing materials, window damage, collapsed walls or standing water in the basement or home interior. In addition, moisture can soak into furniture, carpeting, and building materials making the perfect environment for mold growth that can cause health issues. Adults in the home should know where all shutoffs are located. Shutting off the main gas line if you smell gas. Beware of broken glass, exposed nails, and other sharp objects on the property. Contact SERVPRO of Dubuque to help do basic tasks to secure your property and make it safe to use. If necessary, arrange for an alternative place for you and your family to live while SERVPRO restores your home to safe living conditions.           

"Like it never even happened."

SERVPRO of Dubuque

563-584-2242

www.SERVPROdubuque.com

Pipes are bursting

1/19/2022 (Permalink)

pipe burst This photo shows a water pipe that frozen then burst.

When a pipe bursts and causes damage to your home it’s a pretty straight forward clean up because it’s a category 1 type water loss The main reason this type of damage is considered less severe is that it involves “clean water,” i.e. water that is sewage and toxin-free. Typically, most items damaged in category 1 incidents can be dried easily without any potential side effects for the property owner later on.   

But when the damage is caused by a sewer back up there are many serious issues to consider. Category 3 water damage, aka “black water” damage, is the most extreme kind of water damage and requires swift action to mitigate serious health risks. When category 3 water damage occurs, many items and materials will need to be removed from your property, and after drying has occurred your home will need to undergo significant disinfecting. SERVPRO of Dubuque has the right equipment, trained personnel to clean and restore your property to Make it "Like it never even happened."

SERVPRO of Dubuque

563-584-2242

www.SERVPROdubuque.com